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Year-End Holiday Notice
Our operations will be adjusted during the year-end holiday period.
Shipping:
- Our Warehouse will be closed from December 29 (Sunday) to January 3, 2025 (Friday).
- Orders placed after December 27 (Friday) will be processed and shipped starting January 4 (Saturday).
Customer Service:
- Our customer service team will be unavailable from December 28 (Saturday) to January 5, 2025 (Sunday).
- Support will resume on January 6 (Monday), and we will respond to inquiries as quickly as possible once operations restart.
Thank you for your understanding.
Looking for Help?
Product Inquiries
We’re happy to assist with questions about products available in our online store.
For items not listed online or stock availability at physical stores, please contact LOOPWHEELER Sendagaya, Osaka, or Fukuoka.
Order Inquiries
Please include your order number when contacting us so we can assist you quickly. Online orders are supported exclusively through our online team and cannot be handled at our physical stores.
Thank you for your understanding.
contact form
Our Customer Services team are available to answer your questions between
10:00 am to 17:00 pm (JST),
Monday to Friday (excluding Japanese holidays)
Year-End Holiday Notice
Our customer service team will be unavailable from December 28 (Saturday) to January 5, 2025 (Sunday).
Support will resume on January 6 (Monday), and we will respond to inquiries as quickly as possible once operations restart.
Thank you for your understanding.