Contact
Looking for Help?
Check our FAQ before reaching out. Most answers are just a click away.
Product Inquiries
We’re happy to assist with questions about products available in our online store.
For items not listed online or stock availability at physical stores, please contact LOOPWHEELER Sendagaya, Osaka, or Fukuoka.
Order Inquiries
Please include your order number when contacting us so we can assist you quickly. Online orders are supported exclusively through our online team and cannot be handled at our physical stores.
Thank you for your understanding.
contact form
Our Customer Services team are available to answer your questions between
10:00 am to 17:00 pm (JST),
Monday to Friday (excluding Japanese holidays)