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Temporary Shipping Pause
To facilitate our warehouse relocation, fulfillment operations will be temporarily paused. Please note the schedule below:
- Pause Period: January 27 (Monday) – January 31 (Friday), 2025
- Order Processing Resumes: February 1 (Saturday), 2025
Thank you for your understanding.
Looking for Help?
Product Inquiries
We’re happy to assist with questions about products available in our online store.
For items not listed online or stock availability at physical stores, please contact LOOPWHEELER Sendagaya, Osaka, or Fukuoka.
Order Inquiries
Please include your order number when contacting us so we can assist you quickly. Online orders are supported exclusively through our online team and cannot be handled at our physical stores.
Thank you for your understanding.
contact form
Our Customer Services team are available to answer your questions between
10:00 am to 17:00 pm (JST),
Monday to Friday (excluding Japanese holidays)
Temporary Shipping Pause
To facilitate our warehouse relocation, fulfillment will be paused from January 27th to 31st, 2025. Orders placed during this period will ship starting February 1st.
Thank you for your patience.